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At iShore, we deliver custom technology solutions designed to streamline transportation and logistics operations, improve visibility across the supply chain, and enhance customer satisfaction. Our solutions help businesses optimize fleet management, automate manual processes, integrate systems, and leverage real-time data for smarter decision-making. By combining innovative software with industry best practices, we enable logistics companies to operate more efficiently, reduce costs, and scale seamlessly to meet growing business demands.
Our outsourcing services allow transportation and logistics companies to focus on their core operations while we manage critical support functions. By leveraging our experienced teams, businesses can streamline workflows, reduce overhead costs, and ensure high-quality service delivery. From customer support to data management, our solutions are designed to improve efficiency and responsiveness across your operations. Our BPO Services for Transportation & Logistics Businesses:
We provide trained agents for handling inbound and outbound customer inquiries, shipment tracking, delivery confirmations, complaints resolution, and dispatch coordination.
Our teams manage order entry, route planning, dispatch scheduling, and coordination with drivers and warehouses to ensure timely deliveries.
We handle vehicle and inventory data entry, asset tracking, maintenance logs, and reporting to improve operational efficiency.
We assist in monitoring routes, optimizing delivery schedules, and supporting TMS platforms to reduce fuel costs and improve delivery times.
We manage bills of lading, invoices, permits, customs documents, and compliance-related documentation efficiently and accurately.
We provide accurate logistics data entry, dashboards, and MIS reports to support operational decision-making, performance analysis, and business insights.
We support coordination with third-party vendors, warehouses, and partners for seamless logistics operations.
At iShore Business Solutions, we help logistics and transportation companies scale faster by providing experienced offshore professionals from India who work as an extension of your in-house team. Our talent supports day-to-day operations, improves efficiency, and reduces operating costs—without compromising quality or control. Our Key Offshore Staffing Categories:
Dedicated professionals to manage dispatching, route planning, shipment coordination, tracking, and real-time operational support for your transport network.
Experts handling Bills of Lading, customs and import/export documents, compliance paperwork, and end-to-end shipping documentation accurately and on time.
Reliable offshore staff for order processing, inventory updates, POD management, MIS reporting, and overall logistics back-office operations.
Skilled resources experienced with leading TMS, WMS, and ERP platforms to manage data, system updates, reporting, and operational workflows.
Professional customer service teams to handle shipment inquiries, status updates, escalations, and client coordination via email, chat, or voice.
Offshore specialists managing freight billing, invoicing, audits, rate management, and AR/AP support to ensure financial accuracy and control.
Support staff for carrier coordination, load tendering, vendor communication, onboarding, and performance tracking.
Resources for last-mile delivery, reverse logistics, e-commerce logistics, and cross-border operations tailored to your business needs.
At iShore Business Solutions, we actively collaborate with consultants, agencies, IT firms, freelancers, and business leaders as strategic partners to deliver high-quality technology, outsourcing, and growth solutions globally. Our partnership models are designed to be flexible, scalable, and mutually rewarding—allowing you to grow revenue, expand services, and serve your clients better without increasing operational risk.
If you know businesses that need our services, simply refer them to us. Once the referral converts into a client, you earn a guaranteed referral commission. Ideal For: Consultants, freelancers, marketers, advisors, and professionals with strong networks.
Offer our services under your own brand name. We work entirely in the background while you remain the client-facing partner. Ideal For: Digital agencies, IT companies, marketing firms, and service providers expanding offerings.
You manage the client relationship while we handle complete project execution. This allows you to focus on growth while we ensure reliable delivery. Ideal For: Agencies, startups, and businesses needing dependable backend execution.
Hire full-time dedicated professionals or teams who work exclusively for your business or your clients. Ideal For: Growing agencies, product companies, and consultants with continuous workload.
Every business challenge is unique—but the right technology solution can deliver measurable results. Our use cases highlight how organizations across industries solve real operational problems using automation, AI, digital platforms, and intelligent systems.
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