Empowering the Hospitality & Tourism Industry
Deliver exceptional guest experiences, streamline operations, and boost revenue with our tailored digital solutions, outsourcing services, and dedicated remote teams.
The hospitality & tourism industry faces constant operational challenges, rising guest expectations, and high competition—making efficiency, personalization, and scalability crucial.
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We build robust, scalable, and feature-rich digital solutions specially tailored for the hospitality and tourism sector. Our goal is to enhance guest experiences, automate operations, strengthen brand reputation, and help businesses maximize occupancy and revenue across all locations.
Our hospitality outsourcing services help you reduce operational load, cut costs, and deliver superior customer support around the clock. We handle your routine and specialized tasks so you can focus on improving guest experiences and growing your business. Our Hospitality & Tourism BPO Services:
We handle reservations, bookings, cancellations, and confirmations across multiple channels, ensuring accuracy and real-time updates.
Our trained agents provide 24/7 customer support, responding to inquiries, handling complaints, and delivering exceptional guest experiences.
We manage itinerary planning, tour bookings, ticketing, and travel assistance to ensure a seamless experience for your customers.
We handle data entry, document processing, billing, invoicing, and reporting, helping your team focus on strategic operations.
We maintain customer databases, manage loyalty programs, and track guest preferences to improve engagement and repeat business.
We monitor online reviews, respond to feedback, and manage social media interactions to strengthen your brand reputation.
At iShore Business Solutions, we help hotels, resorts, travel companies, tour operators, property managers, and hospitality brands streamline operations and enhance guest experience by providing skilled offshore professionals from India who work as a seamless extension of your on-ground team. Our offshore staff supports reservations, guest services, operations, and back-office functions—allowing you to focus on delivering exceptional experiences. Our Key Offshore Staffing Categories:
Dedicated professionals managing room reservations, tour bookings, confirmations, modifications, cancellations, and availability management across channels.
Trained customer service teams handling guest inquiries, pre-arrival support, post-stay follow-ups, feedback handling, and escalation management via voice, email, and chat.
Offshore staff supporting check-in/check-out coordination, guest data management, internal coordination, and daily operational tasks.
Resources managing itineraries, vendor coordination, ticketing support, travel documentation, and tour operations assistance.
Professionals handling invoicing, reconciliations, OTA commission tracking, payment follow-ups, and financial reporting.
Offshore specialists managing listings, rates, inventory, and content across OTAs and booking platforms to maximize occupancy and visibility.
Teams supporting corporate bookings, group reservations, CRM updates, follow-ups, and partner coordination.
Reliable offshore resources for reporting, data entry, documentation, vendor coordination, and general administrative functions.
At iShore Business Solutions, we actively collaborate with consultants, agencies, IT firms, freelancers, and business leaders as strategic partners to deliver high-quality technology, outsourcing, and growth solutions globally. Our partnership models are designed to be flexible, scalable, and mutually rewarding—allowing you to grow revenue, expand services, and serve your clients better without increasing operational risk.
If you know businesses that need our services, simply refer them to us. Once the referral converts into a client, you earn a guaranteed referral commission. Ideal For: Consultants, freelancers, marketers, advisors, and professionals with strong networks.
Offer our services under your own brand name. We work entirely in the background while you remain the client-facing partner. Ideal For: Digital agencies, IT companies, marketing firms, and service providers expanding offerings.
You manage the client relationship while we handle complete project execution. This allows you to focus on growth while we ensure reliable delivery. Ideal For: Agencies, startups, and businesses needing dependable backend execution.
Hire full-time dedicated professionals or teams who work exclusively for your business or your clients. Ideal For: Growing agencies, product companies, and consultants with continuous workload.
Every business challenge is unique—but the right technology solution can deliver measurable results. Our use cases highlight how organizations across industries solve real operational problems using automation, AI, digital platforms, and intelligent systems.
Reduce hospitality IT costs and improve service quality with reliable outsourcing solutions tailored for hotels, resorts, and tourism businesses.
Learn MoreAutomate tour and travel operations with custom booking and coordination solutions that enable faster bookings, fewer errors, and scalable growth.
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Learn MoreDiscover how iShore Business Solutions helps hospitality and tourism businesses scale efficiently with dedicated offshore development and support teams tailored
Learn MoreLearn how iShore Business Solutions helps hospitality and tourism businesses enhance guest experience with custom digital booking, CRM, and engagement platforms
Learn MoreDiscover how iShore Business Solutions helps hotels and resorts streamline operations with custom hospitality management systems that improve efficiency, visibi
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