Outsourcing Services

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Services We Offer

By leveraging our offshore outsourcing services, Retail and Ecommerce businesses can achieve greater efficiency, reduce operational costs, enhance customer satisfaction, and focus on strategic growth initiatives.

Here is our offshore outsourcing services tailored for the Retail and Ecommerce industry:

Customer Support & Contact Center Services

  • 24/7 Customer Service (Voice, Chat, Email)
  • Order Tracking & Status Support
  • Product Inquiry Handling
  • Return & Refund Management
  • Technical Support for eCommerce Platforms
  • Loyalty Program Assistance

IT & Technology Services

  • eCommerce Website & App Development
  • Custom Plugin/Extension Development (Magento, Shopify, WooCommerce)
  • Platform Migration Services
  • UI/UX Design
  • Performance Optimization & Speed Enhancement
  • Mobile Commerce (mCommerce) App Development

Back-Office & Operations

  • Product Data Entry & Catalog Management
  • Inventory Management Support
  • Order Processing & Fulfillment Coordination
  • Vendor Management Support
  • Returns Management & Documentation

Digital Marketing Services

  • SEO (Search Engine Optimization)
  • PPC Campaign Management (Google Ads, Bing)
  • Social Media Marketing
  • Email Marketing Campaigns
  • Affiliate Marketing Support
  • Content Creation & Copywriting

Market Research & Analytics

  • Competitor Analysis
  • Consumer Behavior Insights
  • Product/Market Trend Research
  • Sales & Campaign Performance Reports
  • Google Analytics Setup & Monitoring

Accounting & Financial Services

  • Bookkeeping
  • Invoice Management
  • Payroll Processing
  • Tax Preparation & Filing Support
  • Accounts Receivable/Payable Management

Lead Generation & Sales Support

  • B2B/B2C Lead Generation
  • CRM Management (HubSpot, Zoho, Salesforce)
  • Cold Calling & Email Outreach
  • Appointment Scheduling
  • Upselling & Cross-selling Support

Design & Creative Services

  • Product Image Editing & Enhancement
  • Banner, Brochure, and Email Design
  • Packaging Design
  • Video Creation & Animation for Products
  • UI Design for Apps & Portals

Data Management & Security

  • Database Management
  • Data Cleansing & De-duplication
  • Cybersecurity Monitoring
  • GDPR Compliance Support

eCommerce Platform Support & Administration

  • Shopify, Magento, WooCommerce Store Management
  • Marketplace Account Management (Amazon, Flipkart, eBay)
  • Product Listing & Optimization
  • Reputation & Review Management

Schedule a Meeting

We believe that a personal conversation would be the best way to explore how our offerings can align with your specific needs and goals.

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Request a Quote

Request a quote from our team of experts and discover how our tailored solutions & Services can drive growth and success for your organization.

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Revolutionizing Retail: Choose iShore Software Solutions for Technology Solutions and Outsourcing Excellence

In the ever-evolving landscape of retail, embracing advanced technology is paramount for staying competitive and meeting customer expectations. Discover why iShore Software Solutions is your preferred partner for cutting-edge technology solutions and outsourcing services tailored specifically for the retail industry.

  • Retail Industry Insight:

    iShore Software Solutions possesses a deep understanding of the retail industry. Our team is well-versed in the unique challenges and opportunities that retail businesses face, allowing us to deliver solutions that align seamlessly with your retail business objectives.

  • Customized Retail Software:

    Recognizing the diverse needs of the retail sector, our customized software solutions cater to specific requirements. Whether it's e-commerce platforms, loyalty programs, or data analytics tools, our software is designed to streamline operations and enhance the overall efficiency of retail processes.

  • E-commerce Integration:

    Stay at the forefront of e-commerce with iShore Software Solutions. Our expertise ensures that your retail business can capitalize on innovations such as online storefronts, mobile apps, and personalized shopping experiences, providing a modern and seamless retail environment.

  • Cost-Effective Outsourcing for Retail:

    iShore Software Solutions offers cost-effective outsourcing services, allowing retail businesses to focus on core activities. Our outsourcing solutions are designed to optimize costs while maintaining the highest standards of service, reliability, and compliance with industry regulations.

Why Choose Us